Shipping & Returns

Shipping & Returns



Shipping Information

* Orders placed after 2:00 pm Eastern Standard Time (est) will be processed the next business day.

* Transit times include business days only (Monday - Friday). National Holidays are not counted as business days.

* Saturday, Sunday, and order days do not count as a shipping day for all delivery methods For example, order by 2:00pm on Thursday with "2 Day" option, your order would be delivered on Monday. Friday & Monday,  = 2 days.


Shipping Method & Information


Estimated 3-7 Days. $9.95 or Free over $50

Rush Shipping

Estimated 2-5 Days. Rates shown during checkout.

2 Day

Rates based on zone and weight

1 Day

Rates based on zone and weight


Rates based on zone and weight

In-Store Pickup

Ottawa, Ohio Location Only (Order by 2:00pm EST for Same Day Pickup) 
We'll contact you once your order is ready for pickup.

Shipping Carriers

Gustwiller's uses UPS, USPS, and FedEx depending on weight, zone, and other factors.





The 48 Contiguous United States Shipping Policy
Gustwiller's will ship to Continental United States destinations via UPS, USPS, or FedEx. Please provide a shipping address that accepts all carriers. Standard shipping for all orders is $9.95 Free Standard Shipping offer applies to orders shipped to the 48 Contiguous United States only. You'll receive Free Standard Shipping on orders of $50 or more (excluding sales tax). Please see map above for non-guaranteed, estimated delivery time. Please allow an extra few days during peak holiday season(s). Other promotions such as "Free Shipping" stated on our pages will be applied to your order. Expedited services for Monday thru Friday delivery are available during checkout. Call toll free 877-523-6390 for guaranteed Saturday delivery - there is no option for this online.

Any request from a customer for a specific shipping carrier will be reviewed on an individual order basis. Using only a PO box for a shipping address may incur additional charges. Gustwiller's reserves the right to ship any package with the provider of our choice without prior authorization. Please provide a complete and accurate shipping address that accepts all carriers. Gustwiller's cannot accept responsibility if we have been given incomplete or incorrect information. Packages returned for any of the following are subject to restocking and/or reshipment charges: incomplete/incorrect addresses or refused packages.

Gustwiller's cannot accept responsibility for delays due to Acts of God, which include, but not limited to unforseen occurrences, natural disasters, and weather conditions.